Choose the category that best describes your case. This determines the legal framework and court rules that apply.
🔨
Cowboy Builder / Tradesperson
Faulty or incomplete work by builders, plumbers, electricians, roofers, decorators. Work paid for but not done.
Small Claims / Fast Track
🏦
Tenancy Deposit Dispute
Unfair deductions, failure to return deposit, failure to protect in a government scheme. Up to 3× deposit in penalties.
Small Claims
💷
Unpaid Debt / Money Owed
Unpaid invoices, personal loans not repaid, money lent to friends or family, freelance fees unpaid, owed salary.
Small Claims / Fast Track
🚗
Vehicle / Car Purchase Dispute
Faulty car sold privately or by a dealer, misdescription, concealed faults, garage repairs gone wrong.
Small Claims / Fast Track
✈️
Package Holiday / Travel
Holiday illness, substandard accommodation, misrepresentation by tour operator, cancelled or ruined holiday.
Small Claims / Fast Track
🏘️
Neighbour / Property Damage
Damage caused by a neighbour's tree, flood, fire or building work. Boundary encroachment. Nuisance or harassment.
Small Claims / Fast Track
🏠
Housing Disrepair
Landlord failures to repair, breach of tenancy obligations, Homes (Fitness for Habitation) Act 2018.
Small / Fast Track
👔
Employment
Unfair dismissal, wrongful dismissal, discrimination, unpaid wages, breach of contract.
Employment Tribunal
🏥
Personal Injury
Negligence, employers' liability, public liability, road traffic accidents. General and special damages.
Fast Track / Multi-Track
📊
Financial Mis-Selling
CFDs, spread betting, investments, pensions. FCA regulatory breaches, COBS violations, s.138D FSMA claims.
Multi-Track / High Court
📝
Consumer Contract
Breach of contract, Consumer Rights Act 2015, faulty goods or digital content, services not as described.
Small / Fast Track
🔐
Data Protection
GDPR / UK GDPR breaches, unlawful processing, failure to comply with subject access requests.
Fast Track / Multi-Track